Employment Adviser

*** Candidate Spotlight ***

On the market now –  Highly Recommended

Due to relocation my candidate is looking for an Employability role around Teddington, Middlesex £35k+ Permanent Full Time – available from June 2026 onwards – can attend an interview asap.  Able to drive/travel

With extensive experience in employability and welfare-to-work programmes, this candidate excels in facilitating sustained employment and training outcomes for individuals facing complex barriers. Their proficiency in caseload management and personalized coaching is complemented by success in engaging workshops that focus on confidence building and practical employability skills. Renowned for consistently surpassing KPIs, the candidate ensures compliance and high-quality participant experiences in all initiatives.  Over achieving month-in month-out on her job placement targets.

Their professional background includes strategic leadership roles and successful project management tasks, enhancing service delivery and stakeholder partnerships. Their array of qualifications, spanning business administration, education, and coaching, underpins their expertise in caseload management and solution-focused interventions. Demonstrating remarkable commitment to sourcing opportunities and facilitating employer engagement, this candidate is an invaluable asset for driving positive employment outcomes.

Profile

Highly experienced Employment Advisor with over 10 years’ success across DWP-funded employability and welfare-to-work programmes. Proven in supporting individuals with complex and multiple barriers into sustained employment, training, or volunteering outcomes. Expert in caseload management, confidence-building, and mindset coaching, delivering personalised 1-to-1 support alongside engaging group workshops. Consistently achieves and exceeds KPIs while maintaining full compliance, accurate MI, and high-quality participant journeys.

Skills

Caseload management & personalised action planning, Employability coaching (1-to-1 & group delivery), CV writing, applications & interview preparation, Barrier identification & solution-focused interventions, Mental health, financial & housing signposting, Employer engagement & opportunity sourcing, KPI delivery & outcome achievement, MI reporting & CRM case management systems, Stakeholder collaboration & partnership working, Strong communication, organisation & time management

Experience

Employment Advisor

Dec 2025 – Present

• Manage a caseload of long-term unemployed participants, delivering tailored 1-to-1 employability support and robust action plans

• Deliver engaging workshops covering CV writing, interview skills, job search techniques, confidence and motivation.

• Support participants with complex barriers including long-term unemployment, mental health, housing instability, and financial challenges, using coaching and effective signposting.

• Collaborate with internal teams and external partners (health, housing, debt management) to remove barriers to work.

• Develop high-quality, sector-specific CVs and applications aligned to local labour market intelligence.

• Conduct mock interviews to improve confidence and job outcomes.

• Maintain accurate MI, CRM records, and evidential compliance in line with programme requirements.

• Build and maintain employer relationships to source suitable vacancies.

Direct Payments Advisor

Feb 2017 – Oct 2025

• Provided specialist advice on Direct Payments and Personal Health Budgets.

• Supported service users with recruitment, employment law, payroll, and day-to‑day management of Personal Assistants.

• Trained colleagues on internal CRM systems and effective caseload management, improving confidence and data quality.

• Contributed to improved team productivity through knowledge sharing and process improvement.

• Acted as a point of support for new/existing staff, promoting working smarter and sharing best practice.

• Maintained accurate records and compliance while supporting customers with complex needs.

• Build and maintain employer relationships to source suitable vacancies.

• Reason for leaving: Career development

Project Lead

May 2016 – Jan 2017

• Recruited 150 individuals to the register through targeted engagement and outreach.

• Led stakeholder meetings and presented outcomes to partners.

• Developed marketing and promotional materials to support recruitment campaigns.

• Advised on registration, recruitment processes, and compliance requirements.

Reason for leaving: 9-month contract completion

Pastoral Lead

Feb 2015 – Sept 2022

• Provided strategic leadership, governance, and organisational development.

• Led the sale and transfer of a major organisational asset, managing legal processes, finances, and stakeholder engagement.

• Delivered counselling, crisis intervention, and support for vulnerable individuals and hospital patients.

• Led organisational transformation projects, improving service efficiency and delivery quality.

• Delivered high-impact communication, public engagement, and community support initiatives.

• Reason for leaving: Completed seven-year term

Self-Employed Trainer

Jan 2015 – Apr 2022

• Delivered employability training including CV writing, interviews, job search and workplace skills.

• Maintained learner records and produced monthly performance reports against KPIS.

• Worked closely with employers and partners to identify vacancies and career pathways.

• Planned and delivered workshops aligned to labour market needs.

Trainer

Mar 2010 – Dec 2014

• Managed employability and IAG caseloads, supporting learners into training and employment.

• Delivered employability, business administration, and PTLLS training.

• Used diagnostic tools and ILPs to support learner progression.

• Managed Rapid Response Service (RRS) caseloads supporting redundant customers.

• Maintained CRM records, reporting, and financial documentation.

Reason for leaving: Redundancy

Qualifications

PGCE (Professional Graduate Certificate in Education)

MBA International Business

BA (Hons) Business Administration with HRM

Diploma in Coaching

Psychology