Head of Employer Services, Engagement, head of Sales, Head of Supply Chain or Operations
*** Candidate Spotlight ***
East Midlands Based – happy to travel nationally
Head of Employer Services, Engagement, head of Sales, Head of Supply Chain or Operations in Welfare to Work / Skills / Public Services / Local Authorities / Councils
£55k+ Permanent FT
What opportunities do you have on your team for my amazing candidate ?
This candidate showcases robust capabilities and a proven record of success in employer engagement and strategic account management within the employability and training sector. With over eight years of progressively senior roles, they excel as the Head of Employer Services, leading a team of 55 Employer Services Managers to consistently surpass targets through strategic partnerships with national employers across Greater Manchester, the North West, and the West Midlands.
Their experience in CRM systems ensures effective client relationship management and performance monitoring.
Notably adept at securing significant contracts, this individual has generated over £4.5 million in revenue through national accounts. They bring an impressive skill set in writing successful bids and fostering employer-led partnerships, underscored by operational and supply chain oversight. Their leadership extends to designing new service structures, creating qualification pathways, and spearheading multi-million-pound projects in diverse sectors.
Additionally, the candidate has demonstrated entrepreneurial abilities as a former business owner, developing successful sales strategies and securing funding to facilitate nationwide skills academies. Their educational background includes a BA (Hons) in Psychology and Criminology from the University of Northampton, supplemented by professional qualifications, making them a highly competent leader in account management and strategic employer services.
Profile
A well-motivated and energetic individual, with excellent interpersonal skills and the ability to communicate effectively at all levels, and in all situations. They are capable of productive team work and demonstrate this on a daily basis within my role as a Regional Account Manager. They have a flexible attitude to work and enjoy the challenges of meeting both personal and team targets.
Skills
Employee Engagement, Partnership, Customer Relationship Management, Performance Appraisal, Line Management, Recruitment, Track Records, Business Development, Account Planning, Sales Planning, CRM Systems, Sales, Office Duties, Demonstration, Consistent, Educational Program
For the last 4 years they have been a Senior Manager overseeing a team of 55 Employer Services Managers across Greater Manchester, the North West, and the West Midlands. Responsible for ensuring that the team consistently meets and exceeds monthly and quarterly targets set by the Department for Work and Pensions (DWP) and commissioners. This involves managing large national accounts and employers, as well as engaging with SMEs, all while ensuring the delivery of a robust employer engagement strategy developed
In their role as Head of Employer Services, my candidate collaborated closely with the Business Development team, supporting bids for future contracts. He also works alongside the Heads of Operations across various contracts nationally, ensuring that the Employment Strategy is properly implemented and delivering the required results.
Additional responsibilities include:
- Forging new partnerships with national employers to collaborate with
- Supporting the Supply Chain team to enhance their performance across contracts in the UK.
- Developing and implementing a new Employer Services structure and a bonus scheme that drives the desired behaviours and results.
- Collaborating with the I.E.P. to create official Employer Services qualifications for staff, with plans to roll them out to other Prime Partners.
- Managing large-scale, multimillion-pound contracts in the UK across the Employability, Youth, Justice, and Health sectors.
- Maintaining a strong working relationship with the DWP and commissioners to ensure contract delivery, as well as providing labour market insights and data.
To find out more about my candidate please contact me on 0161 320 3793 / 07866625747
To find out more about our exclusive candidate please contact us online, call us on either 0161 320 3793 / 07866625747 or email us directly via [email protected]