Head of Operations/BDM/Performance Manager

Candidate Spotlight

My Employability – Head of Operations/Performance and Business Development Manager from the West Midlands £50k+

What opportunities do you have on your team for my candidate ?

My candidate is a highly accomplished employability manager with over 17 years of leadership experience in various sectors, including the management of multi-million-pound national contracts. They possess a strong track record of exceeding growth targets and enhancing performance across geographically dispersed teams. Their recent accomplishments include the oversight of employability programmes funded through multiple streams, achieving an astounding 412% increase in income across contracts and developing strategic partnerships to expand service offerings.

They have demonstrated full accountability for complex employability contracts, implemented performance management tools, and strategically engaged with partners to support local residents in overcoming employment barriers. They have played a pivotal role in the creation and management of subcontractor performance structures, as well as delivering significant value increases in educational contracts.

Recent Achievements include:

• Accountability for the delivery of City of Wolverhampton Council managed Employability programmes (16+) (CWGLEF/UKSPF/Towns Fund/DWP and Mainline funded)
• Championing local and national services to create a focused and comprehensive delivery package for all local residents looking to enhance their career goals, re-enter work and meet their full potential
• Responsible for helping create tenders and linked delivery requirements, along with bid scoring guidelines. Also responsible for scoring bids submitted to CWC for employment/skills funding being outsourced
• Oversight of contracts in excess of £19m
• Initiated a LFL increase in income of 412% across multiple contracts (AEB/SSfW/Commercial) over an 18 month period, further increasing those figures by 285% and 132% the following 2 years

Creation, implementation and management of a delivery plan that saw the value of educational contracts awarded increased by up to 600%

Previously, as Operations Manager, they were responsible for the largest sub-contract of the Restart Scheme, overseeing substantial financial and KPI responsibilities. Their leadership extended to managing extensive staff structures and engaging strategically with partnership management.

As Head of Operations and Performance, they effectively handled contracts amounting to several millions, while spearheading initiatives that resulted in considerable financial growth. They created progress monitoring tools that significantly increased awarded contract sizes and managed partnerships to enhance deliverables.

Their educational background includes a CMI Level 5 Diploma in Leadership and Management and a Level 3 Designated Safeguarding Lead, supported by robust GCSE qualifications. With expertise in bid writing, compliance management, and strategic planning, the candidate is well-equipped to drive organisational success and foster meaningful growth opportunities.

Profile

Commercially astute skills and employability manager, with a passion for results, satisfaction and quality. Over 17 years KPI and results driven leadership experience across multiple sectors, including Government and LA funded contracts, with a quantifiable history of exceeding contract growth targets, business generation and development, increasing performance across multi-million pound national contracts, managing geographically dispersed teams and achieving the strategic organic growth plans set in line with Senior Leaders.

Skills

Employability management, KPI and results driven leadership, Contract growth targets, Business generation and development, Performance management, Employability programmes, Tender creation, Bid scoring, Contract oversight, Income increase, Place-based approach, Sub-contractor Performance Management, Bid-writing, Partnership management, Employer engagement, Quality and Compliance management, Strategic partnership engagement, Stakeholder management, Forecasting performance, MI/Financial data analysis

To find out more about my amazing candidate please contact me on 0161 320 3793 / 07866625747 or email [email protected]