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Head of Service / Quality Manager / Head of Assurance

Working Preference

***This weeks Candidate Spotlight is on ***

My candidate is a hard working, self-motivated, reliable and successful Head of Service, with the ability to work consistently and accurately under pressure, seeking a new challenge working within a busy adult education and/or careers focused environment.  Confident decision maker and problem solver with a proven track record of writing winning tenders, assisting with the mobilisation and implementation of numerous ESF, DWP and ESFA contracts, with over 14 years’ experience of managing the delivery of 4 different National Careers Service contracts across multiple regions.  My candidate prides themself on having excellent written and verbal communication skills, and their goal is to achieve positive outcomes in diverse and challenging environments across multiple contracts (as required).

Contract Assurance – moving from Head of Careers to Head of Assurance, and within a period of 1 year ensuring compliance percentages increased substantially across the business.

Quality of Service(s) – The design and implementation of parts of the learner journey / learner experience (from onboarding to progression), and having key roles in MATRIX and OFSTED Inspections.

Contract Management – Successfully managing numerous teams, located across various geographies, working on multiple contracts. Achieving good results and positive feedback from Primes, whilst ensuring repeat business and / or increased contract values on numerous occasions.

My candidate has also:

Carried out successful bid writing exercises and tenders, resulting in increased company turnover

Managed a National team of 30+ careers advisers and administrators across 4 different contracts and 5 regions.

Designed and created reports that have been used by Executive Teams to highlight performance against targets and EDIMS

Their qualifications include:

Level 7 Certificate in Work Based Careers Education

Post Graduate Certificate in E-Learning – Merit

BA (Hons) Marketing, Retailing & Distribution

BTEC National Diploma in Business & Finance – Merit

Looking for £45k+ South East based, Fully Remote or Hybrid, and is able to travel when needed.

To find out more about my Quality Manager / Head of Assurance please contact me on 0161 320 3793 / 07866625747 or email [email protected]

#Qualityassurance #HeadofAssurance #QualityManager #CandidateSpotlight #Hybrid #Remote #Onthemarketnow #SouthEastbased #Skills #Employability


To find out more about our exclusive candidate please contact us online, call us on either 0161 320 3793 / 07866625747 or email us directly via [email protected]

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