Continuous Improvement Manager

***  Candidate Spotlight  ***

On the market now for a part time  or full time role ideally within a skills, tutoring, coaching role – Continuous Improvement Professional or in a CI specialist/manager role for a forward thinking organisation – Change Management Lead, Process Automation / Intelligent Automative Lead / Business Transformation Lead / Continuous Improvement Lead / L& D roles / Improvement Practitioner etc

NorthWest based – £40k+ Permanent Full Time and or Part Time, remote with some hybrid/travel when needed

Profile

• Continuous Improvement Manager with over 14 years’ experience across logistics, supply chain, manufacturing and food production.

• Strong track record of delivering real business results, including six figure cost savings and large scale process change across UK, EU and US operations.

• Strengths include building practical CI frameworks, working closely with operational teams, and turning improvement ideas into sustainable ways of working.

• Runs a resale business, applying operational and data driven approach to stock control, pricing and sales performance.

• Seeking a CI / Operational Excellence role to add value quickly and help teams work better.

Skills

Continuous Improvement & Lean (DMAIC, Kaizen, VSM, RCA, SOPs), End-to-end Process Improvement (returns, fulfilment, freight, production), CI Governance & Delivery Models, Cross-functional Working (Ops, Tech, Finance, Legal, Suppliers), Data, KPIs & Performance Reporting, Project & Portfolio Management, Training, Coaching & Facilitation, Change Management & Stakeholder Engagement

Experience

SELF EMPLOYED BUSINESS OWNER

2025-Current

• Set up and run a multi-channel resale business trading on Vinted, eBay and Whatnot.

• Manage end-to-end operations including sourcing, stock control, pricing, listing, packing and dispatch.

• Use spreadsheets and trackers to manage inventory, margins and sales performance.

• Apply CI principles to improve picking, packing and listing efficiency. Host live selling events and manage customer engagement and repeat buyers.

CONTINUOUS IMPROVEMENT MANAGER

2024 – 2025

• Delivered £150k+ annual saving by redesigning the global returns process across the UK, NL and US, integrating new platforms and consolidating carriers.

• Achieved £50k saving through packaging and label changes, reducing waste and cost per order.

• Oversaw Capex projects delivered by a logistics company, supporting governance, ROI tracking and alignment with priorities.

• Consolidated 20+ accounts into one governance framework, cutting costs and improving accountability.

• Improved key systems and processes across various platforms, making returns and order flows smoother and more efficient.

• Rolled out customer process changes for key accounts, ensuring operational flows aligned with client needs.

• Fixed major inbound compliance issues by redesigning the process between the company and a logistics partner – turning a major blocker into a smooth, reliable workflow and improving customer experience.

• Supported Freight Management in cutting costs and implementing new transport solutions.

• Facilitated a Strategy Day, aligning senior leaders on priorities and upcoming initiatives.

• Worked across Finance, Tech and the COO to deliver joined-up CI projects and reporting.

• Built strong relationships at every level – from warehouse staff to board members – to gain buy-in and deliver change faster.

• Set up collaboration frameworks for central CI projects, adding accountability and visibility.

• Designed a Tracker & Comparison Matrix, giving global visibility on KPIs, CI activity and risks.

• Introduced tools like the CI Taskboard, Weekly Planner and CI Dashboards, helping leaders track progress, risks and key actions.

Continuous Improvement Manager

2018 – 2024

• Built and ran a Continuous Improvement programme from the ground up, working across production, logistics and operations.

• Led 18 improvement projects that reduced waste, saved costs and improved efficiency across multiple areas of the business.

• Introduced SQCDP boards and KPIs across the business to make performance more visible and drive accountability.

• Created and delivered practical training plans and workshops to help teams understand and apply CI tools in their day-to-day work.

• Set up a skills matrix to track capability, support personal development and identify training needs.

• Led end-to-end process improvements, from supplier engagement through production, packing, logistics and into retail.

• Brought in a pillar meeting structure to connect different departments and levels of the business, improving teamwork and decision-making.

• Helped coordinate charity and community projects, encouraging staff involvement and supporting local causes.

 Qualifications

Process Improvement Practitioner

Level Four Food Safety

Diploma in Lean Process & Six Sigma

Planning a Lean Improvement Programme

Manufacturer’s Alliance Team Leader Development Programme

What opportunities do you have on your team for my continuous improvement candidate ?

Contact me for further information 0161 320 3793 / 07866625747